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Professional Hotel & Accommodation Consultancy and Business Support Services in France

Do you need help with your accommodation business? Do you own, or are looking to buy a hotel, Chambre d’hote, gite, or Chateau? We can help you

With over 25 years experience in hotel management, Tim has worked for some of the UK’s leading hotel companies. Senior/General management positions with Hilton, Jarvis Ramada and English Lakes Hotels in key locations such as Edinburgh, Manchester and the Lake District. Under his direction, the hotels have received many regional and national accolades and awards. “Large Hotel of the Year” 3 times in Lancashire. “Business Tourism” winner and also Gold Standard in the National Green Business Tourism Scheme.

Tim’s wide portfolio of skills have always ensured that the hotel’s under his management have gone from strength to strength. Improved performance in sales, marketing, quality standards, customer service, customer relationship management and profitability with effective cost control. His skills have already been used to undertake consultancy work in the UK and can now help improve your business via remote consultancy work or site visits. Tim’s in-depth industry knowledge also means he is regularly asked to undertake journalistic work and has appeared regularly on BBC National Radio and contributes topical articles to online magazines.

Here in France, in just 3 years Tim and his French partner Ingrid have turned round a failing Auberge business which they bought in 2015 into a profitable and highly rated Boutique Hotel & Spa with a solid year-round client base and income. Since 2017, the hotel has been consistently rated the Number 1 hotel on Tripadvisor for the entire Puy-de-Dome region

Tim’s professional skills have been gained in both the leisure and corporate hotel sectors. This experience can help your hotel and accommodation business improve its performance in many key areas including:-

  • Online marketing and website content
  • Improved performance with Online Travel Agents and Third Party Websites
  • Online Customer Relationship Management including getting the best out of Tripadvisor
  • Meeting and exceeding customer expectations
  • Financial analysis of business performance
  • Quality improvement programmes for your accommodation
  • Improving your Green/Eco Tourism credentials
  • Cost control of your business
  • Sourcing suppliers
  • Helping you get through the red tape

For help and support to improve the performance of your accommodation business, please use the Contact Page for any enquiries. Or feel free to call Tim on 0033 (4)73 72 86 27. Ingrid is also available to provide quality English to French translation services. If you think an online translation service really works, just ask a true french person to read it. You will be surprised at how even the most simplest of sentences can cause offence when “lost in translation”.

NB Hotel Consultancy services are available only in line with Tim’s own business commitments. Tim’s preferred language for consultancy work is English but along with his French partner, is happy to help as much as he can for French-speaking only businesses.